Problem Solving (or Big Decisions to Make?)

Business troubleshooting is a form of problem solving for businesses, which sounds rather glamorous, but really involves some quite basic, if difficult to do, approaches to better understanding exactly what choice you have at any one particular time, which might be the best option and why, and how to go about doing it.

Problem solving for businesses often involves too much subjectivity and too little experience of the sort of problem being tackled. There is one extremely powerful rule which we advise people to apply rigorously. If you are faced with a big problem or decision, often a strategic one about the direction of your business, and you have little experience of decisions of this sort, you will always make better decisions if you get help from someone who has. You might be lucky doing it yourself, but if you are, don't think it will always work out well. This sort of approach to the biggest decisions facing you is little short of guesswork and there really is a better way.

Improving business efficiency, solving business problems and making the most important decisions require rigour, experience and an objective analytical approach. They often also benefit from the objectivity that comes from not being involved in the business every day.

Business troubleshooting can have a big impact on your business, if approached from the right angle. We do this sort of work at the start of a Structured Business Review as problems are quite often symptoms of underlying issues, fundamental marketing issues quite often, that need to be clearly understood before any solutions to the problem can be formulated. With insufficient thought, your solution may ease the symptoms but never get to grips with the underlying cause.